WebTV® Subscribers: Connecting through DataCruz

In order to begin registration for the Use an ISP program, a subscriber will need the following information from an ISP:

1. ISP Company Name: DataCruz
2. Modem Number: 254-5420
3. User name (case sensitive)
4. Password (case sensitive)

The process below shows step-by-step instructions that a WebTV® subscriber would need to follow.

1. From the WebTV Web Homepage, select "Account" from the top bar.

Please note: subscribers must be logged on as the primary user. The primary user is the name the subscriber chose the first time they connected to the WebTV Network service.

2. In Account, select "Use an ISP."

3. Choose "Sign Up Now."

4. Enter ISP account information:

• Enter ISP company name. Choose "Continue."
• Enter primary and backup dialup modem access numbers. Choose "Continue."
• Enter user name and case-sensitive password supplied by the ISP. Choose "Continue."
• Confirm password. Choose "Continue."
• Choose "Use your ISP."

5. Following this set up, the WebTV Internet unit will reset and reconnect automatically to complete the change. A confirmation screen will appear to verify that the subscriber is using an ISP to access their WebTV subscription.

Diagnosing Common Problems